Welcome to my homepage. I’m Ginger “Alex,” a Maryland-based writer experienced in ServiceNow, software documentation, procedures, and B2B/B2C web content.

As a technical writer in the identity and access management space, I’ve written product documentation, troubleshooting materials, release notes, and more, including ServiceNow embedded help and guided tour records.

As a marketing writer, I’ve ghostwritten hundreds of SEO-friendly blog posts, articles, and landing pages for attorneys, medical practices, wholesalers, small businesses, and nonprofits.

  • I specialize in 100% authentic human-generated content and only use AI tools on customer request.

(All photographs on this site are taken by me, most using an iPhone 7.)